Digital Adoption Platform Advisor

10 ago - Mestre
Arsenalia

What We ’re Looking For
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Join a team of experts dedicated to delivering innovative solutions and driving digital transformation for our clients.

How you’ll make a difference

-

- Act as a trusted advisor for clients, supporting them in defining and executing digital adoption strategies aligned with their business goals.

- Guide clients through the adoption journey of enterprise platforms, ensuring users effectively embrace new tools and processes.

- Configure and manage Digital Adoption Platforms (with a focus on WalkMe) to enhance user experience and accelerate time-to-value.

- Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives.

- Create in-app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes.

- Contribute to consulting projects in complex environments, supporting clients through digital transformation initiatives.

- Help evolve Arsenalia’s internal capabilities in digital experience and adoption.

- Work closely with cross-functional teams (UX, Technology, Change Management) in dynamic and international contexts.

What we’re looking for

-

- Hands-on experience with Digital Adoption Platforms, with preferred interest in WalkMe or MyMeta (configuration, deployment, and management).

- Solid understanding of digital enablement, user onboarding, and change management practices.

- Knowledge of enterprise digital processes and user adoption dynamics.

- Experience working in consulting environments or with enterprise clients.





- Interest in innovative digital adoption platform solutions (e.g., WalkMe or similar platforms).

- Proactive attitude, curiosity, and problem-solving skills.

- Experience delivering training or enablement programs for end users.

- Willingness to travel for short, medium, or long-term assignments.

- English proficiency at B2 level or higher.

What we would consider a plus

-

- Basic knowledge of HTML, CSS, and JavaScript for DAP customization.

- PROSCI Change Management certification.

- Previous exposure to UX/UI principles and user-centered design methodologies.

- Experience in analytics tools (e.g., Google Analytics, platform-native dashboards) to track user behavior.

- Knowledge of BPMN methodologies and ways of working.

- Basic understanding of enterprise platforms (e.g., SAP, Salesforce, Microsoft ecosystem).

The gross annual salary for this position ranges from €40,000 to €55,000. It may be adjusted based on the candidate’s skills and experience beyond the required level. The role is covered by the CCNL Metalmeccanico Industria (CNEL code C011).

What we offer

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- Welfare Package : A comprehensive corporate welfare platform, offering a wide range of benefits and healthcare support.

- Worklife Kit : A complete welcome package with all essentials for day-to-day productivity,



complemented by comprehensive benefits. We offer digital meal vouchers and flexible reimbursement options to support both your work and personal needs.

- Empowering People : Engagement initiatives, team building, and mentoring programs designed to foster integration, knowledge sharing, and meaningful connections.

- Open Space, Open Mind : Modern open-space offices and collaborative areas that encourage interaction and teamwork.

- Career Path : With our internal Changemaker Path methodology, you'll grow key relational, communication, and leadership skills, that will help you evolve in a way that truly fits you.

- Learning & Development : Continuous improvement programs, certification opportunities, and incentives to help you grow both your soft and hard skills to unlock your full potential.

- Our Culture & Values : At Arsenalia, we believe in creating an environment where innovation thrives, people grow, and everyone can make a meaningful impact.

- Redrawing the lines : We value the courage to take risks and propose ambitious solutions because innovation starts where boundaries are redefined.

- In it, together : Whether it’s a client or a teammate, we show up. With flexibility, commitment, and a can-do attitude, we support each other and tackle challenges side by side.

- Fresh minds and a drop of discovery : Openness to change it’s part of who we are and how we find opportunities in the unexpected. xysqume

- Integrity and integration : We foster a transparent, genuine workplace where authentic relationships fuel collective wellness, celebrating each person's unique individuality in an environment of free expression.

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