VIP Desktop Support Engineer

10 ago - Italia
Altro

Sharp Brains is seeking an IT support specialist in Italy to deliver end-to-end desktop and laptop support, including IMAC activities, OS imaging, and hardware replacements. The role requires handling tickets with SCCM/Intune/ServiceNow, providing remote and deskside support for MS Office, VPN clients, and user devices.
Strong ITIL process knowledge is expected. The successful candidate will serve as the primary onsite contact during escalations, maintain asset inventories, and contribute to
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