Manager, account management

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cd57x

Title and Summary Manager, Account Management overview. The Manager Account Management will work in Account Management Team taking care of the overall relationship for a big Italian financial institution and reporting to the Account leader. Major Accountabilities The candidate will work with the account team and support functions to manage the relationship and the profitability opportunities associated with this assigned customer through the implementation of business and tactical plans. Managing the customer relationship and profitability opportunities with a key customer. This will include providing strategic customer solutions and achieving mutual goals through leveraging cross functional project teams, systems and processes in order to prioritise and proactively deal with customer requirements. Responsible for account management/business development activities for a key customer, including monitoring customer satisfaction with Mastercard's products and services. Understand the customer business strategies and deliver against sales targets for Mastercard products/services.



Implement tactical plans to enhance customer profitability, producing all key segments and objectives agreed. Contribute towards business opportunities that increase volume, volume share and revenue. Maintain and strengthen strong relationships between Master Card and the assigned customer. Implement customer solutions that improve revenue generation and enhance mutual profitability. Develop strong internal relationships within Master Card to enable the member to achieve their business goals and differentiate Master Card from the competitors. Leverage all Master Card brand properties and product management resource to deliver exceptional customer value. Manage complex analyses using data from multiple sources/areas to define the functional impact of customer satisfaction and customized solutions to the customer, their shareholders and Master Card. In partnership with Management, contribute to d

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cd57x