Front Office Agent F/M/X

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Company Description
About Orient Express: Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L'Orient Express train to railways. Since 2022, Orient Express is part of Accor Group's leading collection of luxury brands with a century-old legacy in the hotels and fine‐dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.
About Orient Express La Minerva
Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro.



The former Palazzo Fonseca is a sumptuous 17th‐century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
Job Description
Position Overview
The Front Office Agent will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well‐spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver outstanding guest services.
Main Activities
Administering all Front Office operations such as guests' welcome (arrivals/departures), room inventory and availability, communicating timely especially with Maintenance and Housek

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cd5cz