Head of Service Operations
Pubblicato il 10-08-2026 - Jd.Com in Italia
Who We Are At JINGDONG Logistics (JD Logistics), part of , we are a leading technology-driven supply chain and logistics solutions provider under . Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‐haul transportation, last‐mile delivery, bulky items logistics, cold chain, and cross‐border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square metres of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express,
as we continue scaling 's international logistics footprint. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. About The Team You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‐quality results in a fast‐paced, dynamic environment. Role Overview We are looking for a strategic, data‐driven, and execution‐focused Service Provider Operations Manager to lead the end‐to‐end lifecycle management of our service provider ecosystem. This role sits at the intersection of corporate strategy, operations, and cross‐functional collaboration , with the objective of building a high‐performing, scalable, and efficient service provider network. You will play a key role in driving service quality, operational excellence, and platform‐provider synergies , while ensuring alignment with business p