Customer Service Credit Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cd6ao

Questa posizione è in Gi Group
Il processo di selezione sarà interamente gestito Gi Group.
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Are you experienced in the banking or insurance sector and looking for a new opportunity?
Do you want to work in a dynamic environment where professionalism and innovation meet?
We might have the right opportunity for you
Grafton Banking&Insurance;* is a team dedicated to enhancing the experience, skills, and potential of candidates in the banking, financial, and insurance fields. We are a team of passionate professionals who work to guide our candidates towards roles and company environments that are most consistent with their skills and expectations.
For a leading client company in the insurance sector, we are selecting a:
Customer Service Credit Specialist
What will you be responsible for?
- Monitoring payment flows
- Managing bank account changes and SEPA mandates
- Carrying out credit recovery activities (cash collection)
- Issuing credit notes
- In compliance with internal policies, managing credit limit overruns and executing customer blocks




- Economic-financial evaluation of medium and large prospects
- Monitoring the deterioration of customer ratings
- Maintenance/updating of economic and financial data
- Monitoring the anti-fraud process

What are we looking for?
- Bachelor's degree
- Previous customer service experience in a commercial services company (at least 2 years)
- Familiarity with payment monitoring and credit recovery
- Familiarity with MS Office and MS Dynamics
- Good knowledge of the English language (B1 level)
- Excellent communication skills
- Strong customer orientation
- Proactivity and great attention to detail
- Teamwork aptitude

Work schedule: Tempo pieno, 40 hours per week from Monday to Friday, with 1 day of smart working per week.
Contractual Offer:
- Permanent contract directly with the company
- Reference CCNL: COMMERCIO, 4th level
- Remuneration and benefits: Gross annual salary around €30K + €12 meal ticket + welfare + quarterly bonus upon

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cd6ao