Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best‑in‑class products, services, and solutions that are mission‑critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting‑edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.Your Responsibilities
- Act as the primary point of contact between customers and the service team, handling inquiries, resolving issues, and providing updates on service requests

- Coordinate and schedule service appointments, ensuring timely allocation of resources and adherence to service timelines
- Maintain accurate records of service activities, including service requests, work orders, and client communications, to facilitate smooth workflow and accountability
- Conduct follow‑up calls or surveys to ensure customer satisfaction, address any concerns, and identify opportunities for improvement in service delivery
- Provide administrative assistance to the service team, including data entry, report generation, and coordination of meetings or training sessions

Your Background
- Bachelor’s degree in mechanical or naval
- Internships or coursework related to customer service or project coordination is a plus
- Good verbal and written communication skills (Italian and English language) are essential for interacting with customers and internal teams effectively
- Strong organi

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