MSX is looking for a proactive and enthusiastic Customer Experience Specialist (French AND Spanish Speaking) to join our team in Rome. As part of our team, you will manage customer inquiries, make and answer calls and communicate via e-mails. Answering customers inquiries via ticket system or phone calls;
Ensuring customer satisfaction and managing follow-ups;
Applying the procedures in compliance with the company's standards and policies.
We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results.
Computer literacy, especially MS Office;
Fluent level of English, French and Spanish ;
Previous experience in contact with customers is a plus;
Experience of planning complex schedules of activities.
If you can demonstrate that you are customer focused and have the ability to communicate effectively, we would like to hear from you

We are dedicated to empowering and encouraging our people to grow in an international environment and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
Internship (tirocinio), 40 hours per week
Monday – Friday, 9 am to 6 pm
Rome - hybrid (3 days in the office, 2 days home office)
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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