Italy Customer Operations Internship

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cdcmf

Italy Customer Operations Internship | Milan | 6 months | Start date: October 2026
For our Italian Headquarters in Milan, Amplifon is looking for a talented person to join Italy Customer Operations Team. You will have the opportunity to work with whole marketing dept, knowing deeply customer and seller needs, in order to have a 360° vision of business and build up your employability. Furthermore, you will contribute to customer operations strategy implementation to continuously improve the investments efficiency.
Does the opportunity sound interesting to you?
We consider interns as responsible team members who can have an impact starting from the day 1.
You’ll be in charge of:
Managing and coordinating the customer care channels and shops tickets;
Tracking and monitoring contact centers quality;
Tracking and monitoring performance results across the different contact points (TV, Digital, CRM);
Delivering business and customer care campaigns, and liaising with external and internal stakeholders;
You are the right person if you:
Have a degree in Economics, Management, Marketing;




Possess good command of Microsoft Office (Power Point & Excel);
Speak English and Italian fluently and would like to work with multicultural teams;
Are energetic, flexible, committed and positive;
Are business performance/marketing/analytics passionate and a fast learner.
Curious about who you'll be working with? Take a peek at the manager's profile here: @Pasquale Esposito.
What else­?
Besides the challenging and interesting opportunity, we offer:
6 months internship in our Global Headquarters located in via Vezza d’Oglio 7;
1000€ as monthly reimbursement and daily meal vouchers (8€ ticket restaurants);
Full-time experience, Monday to Friday from 9am to 6pm (light flexibility can be agreed internally with the team you’ll be working with);
Smartworking? YES Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Wi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cdcmf