Posted by Phoebe Scott - August 12, 2016

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The Opportunity

Our Client Directors play an integral role in Octopus Group. You will be responsible for strategic and operational management of your clients. The two primary responsibilities of the role are ensuring excellence in service delivery and driving organic growth across your client portfolio. You will be an expert in managing stakeholders, understanding client needs and providing solutions.

You will work with the Group Director to lead, develop and enhance your division to inspire prospects and existing clients. You will work closely from a commercial perspective with Account Directors to maximise account upsell through strong strategic consultancy. In addition, you will lead, grow and develop a team of experienced account/project managers and delivery teams to provide consistent service quality.

The ideal candidate will be in a similar role in PR or marketing agency or looking to progress in an agency that is shaking up the B2B comms world.

You will have good working knowledge of the full marketing mix and an astute eye for a commercial opportunity.

The Role

Technical delivery

With a holistic view of clients’ businesses, be ultimately responsible for leading, retaining and growing client accounts
Oversee the integrated marketing plans for clients from initial brief through to final delivery and evaluation, working with Account Directors
Provide senior counsel to clients in stabilising any issues or concerns as required
Be responsible for managing client relationships and their strategic account development
Deliver services with high levels of client satisfaction to ensure client references and testimonials
Provide timely updates to client management, stakeholders and/or Account Directors
Manage and set strategic direction with clients through quarterly and annual reviews
Oversee the strategy and delivery on all client accounts and projects working with the Account Directors to ensure the mo

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