Technical Customer Support Representative
Pubblicato il 10-08-2026 - HireOn in Trieste
HireOn Ltd. Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Slovenian-speaking Technical Customer Support Representative to join their team. Position: Technical Customer Support Representative Location: Remote, Romania Employment type: Full-time **Remuneration: 1860 Euro gross/month + 320 Euro premio/month + 150 Euro gross/month** **Signing bonus: 670 EUR gross x 3 months.** **Free housing for 2 months + work permit support** **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional technical customer support
- Answer customers' questions, handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Identify when the issue should be re-assigned to another department or more senior representative
- Keep records of customer interactions, comments, and complaints, and in line with internal procedures
- Keep up-to-date with procedures, guides and manuals which will help you in contact with customers as well as to understand the product supported **REQUIREMENTS**: - Based in or willingness to move to Romania within a short notice
- Native/fluent in Slovenian, both oral and written. Fluency in the other languages like Macedonian,
Serbian/Croatian and other will be considered a huge advantage
- Fluent in English (at least B2 level)
- Computer literate with sound knowledge of Microsoft Office package
- A strong working capacity with general office tools
- Ability to meet tight deadlines with minimum supervision and in timely manner
- Ability to work independently, while being a team player at the same time
- Customer-oriented role experience will be considered as an advantage
- Academic degree will be considered as an advantage **OFFER**: - Excellent remuneration package based on experience, skills and performance
- **The first three salaries extended with a 670 EUR signing bonus**: - Equipment shipped to your doorstep
- Schedule Monday-Friday 10:00-19:00, 40h/week full-time
- Undetermined period contract with a 90 day probation period
- Performance bonus 1000 RON applied after the first 3 months
- Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Fully paid training for 2-3 first weeks
- Relocation support and accommodation
- Private medical insurance
- Meal tickets 30 RON/worked day
- Performance bonus
- Guidance and tools to reach your full potential **Salary**: €2,007.00 - €2,340.00 per month