Customer Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ce5j4

**Customer Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
For the Robotics & Discrete Automation Business we are looking for a Customer support specialist who will join our Robotics Customer Care located in Sesto San Giovanni (Milan). **Your responsibilities**: - Deal with customers’ orders (Robots, agreements, services, training), verifying the correctness and accuracy of the data.
- Order handling mainly in SAP and other company’s tools.




- Manage contact with suppliers and factories.
- Invoice, working close Business and Sales.
- Take care of customer requests, ensuring the best customer experience.
- Take care of customer complaints, looking for solutions to resolve them.
- Comply with the company’s integrity and SOX procedures. **Your background**: - Degree, preferably in economics.
- Preferably 2 years of experience in the role.
- Good knowledge of SAP.
- Good knowledge of Windows, Excel, Outlook.
- Good knowledge of English language, both written and spoken.
- Good communication skills and strong customer focus.
- Knowledge of Salesforce is a plus. **More about us**:

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ce5j4