Strategic Account Manager (Italy)
Pubblicato il 10-08-2026 - Bloomreach in Roma
ph3About Bloomreach /h3 pBloomreach is building the world's premier agentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents that personalize the entire customer journey. We're making autonomous search mainstream, conversational shopping a reality, and designing the future of autonomous marketing. With the intelligence of a single AI engine, Loomi, we power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. /p h3Strategic Account Manager – Italy /h3 pThis role manages and grows a portfolio of mid‐market accounts across Italy, ensuring long‐term account stability and fostering strong relationships with senior decision‐makers. The position focuses heavily on engagement with key stakeholders, driving account expansion through strategic solutions, and negotiating contracts to achieve mutually beneficial outcomes. The base salary range is €45,000–€57,000. /p h3Key Responsibilities /h3 ul liTake ownership of a portfolio of mid‐market accounts, ensuring the stability of existing relationships and monitoring account health. /li liBuild and nurture strong relationships with senior decision‐makers and key stakeholders, engaging in strategic discussions to understand their evolving needs and business goals. /li liLead the negotiation process for renewals, creating value for both clients and the company while aligning terms with client objectives. /li liIdentify upsell and cross‐sell opportunities within existing accounts and present tailored solutions to drive satisfaction and growth. /li liPartner closely with internal teams—sales,
technical services, and support—to ensure seamless execution of solutions and client success. /li liDevelop and execute strategic account plans that align with client and company objectives to create sustainable growth. /li liContinuously track account performance and key metrics, using data to inform decisions and proactively address challenges. /li /ul h3Experience Qualifications /h3 ul liProfessional experience: 5+ years in Account Management, Customer Success, Sales or Consulting leading large enterprise customers focused on commerce, CRM, CDP, or DXP platforms; experience in commerce or digital experience strongly encouraged. /li liStrong understanding of account planning and leveraging an ecosystem—including partners, internal stakeholders, and executives—to meet objectives. /li liMarTech, AdTech, and Search knowledge is a plus. /li liSubject‐matter expertise in the complex needs of IT and Marketing buyers, with the ability to build strong business relationships with executives. /li liOutstanding written and communication skills to demonstrate SaaS investment value/ROI. /li liProfessional enterprise seller with a proven history of hitting/exceeding quota; proficiency with CRM and forecasting tools.
/li liFluent in English and Italian; motivation, independence, and fluency in both languages. /li liFluent Italian required. /li /ul h3Culture Work Environment /h3 ul liGreat freedom and trust, with no clock‐in/out and minimal corporate rules. /li liDefined values and 10 key behaviors embedded in processes such as recruitment, onboarding, and performance review. /li liFlexible working hours and virtual‐first environment with multiple Bloomreach hubs. /li liCompany events to experience the global spirit and volunteer days (5 paid days off). /li liHigh Glassdoor and Comparably culture ratings. /li /ul h3Personal Development /h3 ul liPeople Development Program with workshops on various topics. /li liCommunication coaching by Ivo Večeřa. /li liLeader Development Program for managers with feedback, coaching, and check‐ins. /li liAnnual professional education budget of $1,500 for courses, books, certifications. /li /ul h3Well‐Being /h3 ul liEmployee Assistance Program with counselors. /li liSubscription to Calm (sleep and meditation app). /li liQuarterly 'DisConnect' day providing an additional day off. /li liSports, yoga, and meditation opportunities. /li liExtended parental leave up to 26 calendar weeks for primary caregivers. /li /ul h3Compensation Benefits /h3 ul liRestricted Stock Units or Stock Options depending on role, seniority, and location. /li liCompany performance bonus. /li liUp to $3,000 employee referral premio. /li liCelebration of work anniversaries (Bloomversaries). /li /ul p*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months. /p /p #J-18808-Ljbffr