Service Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cealh

ph3Description /h3pWorks under general supervision, applies engineering concepts to fault find and fix problems of minor/intermediate complexity machine problems. First/Second level PSC training completed. Understands machine geography and shows competence on utilization of technical manuals. /ppThe Engineer will be responsible for the servicing of all Elekta products within the area of responsibility. This is a home‐based role with a requirement to travel throughout the BU and Cluster as required. Engineers are informed by the BU office or line manager which work needs to be undertaken and are expected to work under their own initiative to complete the tasks appointed. /ppActivities include planned maintenance, emergency corrective maintenance, upgrades, installation work, courtesy calls to local customers and telephone support from the office or from a remote location. /ph3Responsibilities /h3ulliAware of and able to follow the company's policies around compliance, the environment, data management and quality systems. /liliCapable of using and populating the company's service systems and databases. /liliIs capable of independently performing all planned maintenance tasks. /liliIs capable of independently performing the majority corrective maintenance tasks. /liliIs capable of performing more complex fault finding and repair independently. /liliGood presentational skills able to run local knowledge transfer/service meetings in line with experience. /liliIs capable of providing on the job coaching as appropriate in line with experience. /liliIs competent in the use of IntelliMax and QlikSense to proactively monitor and repair systems. /liliHas a reasonable awareness and knowledge of the entire solution including software and planning systems and interfaces. /liliAble to use escalation processes and tools. /liliHas completed the applicable training for this level. /liliCompleted all required level 2 training as per learning journey. /liliOperates and communicates effectively with wider audiences.



/liliAble to effectively communicate and manage customers' expectations in intermediate situations. /liliIs able to interact with customers and manage expectations for all maintenance activities independently. /liliHas a proactive attitude to maintenance activities. /liliDemonstrates a consistent flexible and adaptable approach to situations experienced. /liliWilling to travel at short notice to assist on service or installation issues locally. /liliIs able to adapt to changing situations, seeking input from peers where needed. /liliStrives to participate in remote support sessions taking advantage to develop oneself. /liliShows an interest in the development of the organisation and colleagues. /liliShows a positive attitude to learning and development of self. /liliDisplays a positive attitude to continuous improvement, suggesting changes and identifying opportunities for improvements. /liliIdentifying and sharing development opportunities to junior engineers. /liliDemonstrates a lateral thinker approach maintaining a wider perspective. /liliDisplays a positive attitude to maintenance operations and achieving high quality outcomes. /liliPays particular attention to detail in all that they do. /liliIs able to manage own time with minimal inputs from manager/supervisor. /li /ulh3Authorities /h3ulliNo budgetary responsibilities. /liliNo line management or supervisory responsibilities. /liliResponsible for completing set jobs within timescales determined by the Service Manager. /li /ulh3Relevant Knowledge, Skills and Competencies /h3ulliA higher qualification in a relevant engineering discipline. /liliCompetent with relevant IT technology including Windows OS, Microsoft Office applications, networking. /liliExcellent interpersonal and communication skills. /liliDemonstrable drive and commitment to Elekta and the tasks in hand. /liliA basic technical and practical competence in electrical, electronic and mechanical maintenance. /liliCapable of reading and understanding electrical schematic diagrams. /liliAbility to travel extensively and at short notice in Region Europe. /liliClean driving licence. /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cealh