Tech Specialist - Conferencing Microsoft Teams & Zoom

10 ago - Assago
Nestlé IT

**Position Snapshot**
- Regional role at Nestlé IT, Workforce 360 stream
- Located in Nestlé Milan Hub, Assago
- Bachelor's degree in computer science or equivalent experience
- 3-5 years experience in IT solution disciplines including system administration, conferencing and network administration and agile project management
- Technology specialization in Collaboration Services, Conferencing solutions, and Meeting Room Devices, specifically in Microsoft Teams and Zoom as a functional, technical and development consultant.
- Strong Understanding of Agile/DevOps methods and processes is plus
- Effective English communication **Position Summary**
Are you a talented IS/IT Technology Specialist ready to join our Workforce 360 Digital Workplace Team? We need you to guide and promote optimal use of conferencing technology and devices within the Europe Regional team supporting business requirements. You will be accountable for specific deliverables in relation to development and support (e.g. preliminary studies, setting technological directions). **A Day in the Life of a Technology Specialist Conferencing**
- Works closely with the business analysts and European Markets to define solutions for specific business needs
- Provides recommendations on how to improve the effectiveness, efficiency and delivery of services through the use of technology




- Assists with designing the governance, assurance and standards activities associated with ensuring enterprise technology architecture compliance
- Liaises closely with suppliers, defining significant functional, technical and process integration decisions **What else will make you successful?**
- Knowledge of Collaboration and Conferencing technology and solutions
- Experience with Microsoft Teams and Zoom Conferencing administration
- Experience on Meeting Room Devices management and administration such as Microsoft Teams Rooms and Zoom Rooms
- Knowledge on Viva Engage platform is a plus
- Strong Understanding of Agile/DevOps methods and processes with proven ability to participate in Agile project teams by providing advice and guidance on opportunities, impact, and risks
- Experience working in and/or managing advisory councils, industry user groups, and key technology partners (vendors, Account Managers, Product Managers, Lab advocates and Executives)
- Experience with working in a global environment with virtual teams
- Experience with effective communication at different levels in the organization
- Adaptable, flexible and dynamic while keeping a client-centric approach **More about Nestlé IT**:
P**lease send your CV in English to be considered.

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