About the Role: Rome is a city that thrives on movement, connectivity, and operational precision, and at Eswatini Parking and Mobility Solutions, we bring that same mindset to modern transportation and mobility services. We specialize in integrated parking operations, urban mobility management, and smart infrastructure solutions that support businesses, municipalities, and commercial districts across Italy. We are seeking a Senior Regional Operations Director who can lead large-scale operational strategies across multiple locations while driving service excellence, efficiency, and long-term growth. This is not simply a management role. You will shape operational direction, oversee regional performance, and build scalable systems that improve customer experience and business outcomes. You will work closely with senior leadership teams, regional managers, and strategic partners to ensure every operation meets the highest standards of quality, compliance, and performance. Why Work With Us? The Environment: Our Rome office is positioned within one of the city's key commercial districts, offering a professional and collaborative environment designed for operational leadership and strategic decision-making. Leadership Impact: You will have direct influence on regional business operations, process improvements, and expansion initiatives. Your ideas and leadership will help shape the future of our organization. Modern Operations Infrastructure: We invest heavily in digital systems, operational analytics, and smart mobility technologies that support data-driven decision making and efficient regional management. Growth Opportunities: We support continuous professional development through leadership workshops,

executive training programs, and industry conferences across Europe. International Exposure: You will collaborate with cross-functional teams, commercial partners, and stakeholders across multiple operational markets and strategic projects. Key Responsibilities:
Regional Operations Leadership: Oversee daily operations across multiple sites and ensure consistent performance, service quality, and operational efficiency throughout the region. Strategic Planning: Develop and execute operational strategies that improve profitability, scalability, customer satisfaction, and long-term business performance. Team Leadership: Lead, mentor, and support regional managers and department leaders while fostering a culture of accountability, collaboration, and continuous improvement. Performance Management: Monitor operational KPIs, financial performance, workforce productivity, and service delivery metrics to identify opportunities for optimization. Compliance and Risk Management: Ensure all regional operations comply with company policies, industry regulations, workplace safety standards, and operational procedures. Stakeholder Collaboration: Partner with executive leadership, commercial clients, municipal stakeholders, and external vendors to strengthen operational partnerships and support business growth.

Operational Improvement: Drive process enhancements, workflow optimization, and digital transformation initiatives that improve efficiency and customer experience. Budget and Resource Oversight: Manage regional operational budgets, forecasting, staffing plans, and resource allocation to ensure financial and operational targets are achieved. What We Are Looking For:
**Experience**: 8+ years of experience in operations management, regional leadership, transportation services, logistics, facilities management, or related industries, including at least 3 years in a senior leadership role. Leadership Skills: Proven ability to lead large operational teams, manage multiple locations, and deliver measurable business results in fast-paced environments. Operational Expertise: Strong understanding of operational planning, workforce management, budgeting, KPI reporting, and process optimization. Communication Skills: Excellent communication and stakeholder management abilities with confidence presenting operational strategies to senior leadership and external partners. Technology Proficiency: Comfortable working with operational analytics platforms, reporting systems, workforce management software, and digital business tools. Problem Solving: Highly analytical and solutions-oriented with the ability to make strategic decisions under pressure and manage operational challenges effectively. Mindset: You are proactive, adaptable, and commercially minded. You understand how to balance operational excellence with business growth and customer satisfaction. Retribuzione: €7.500,00 - €8.000,00 al mese Sede di lavoro: Di persona

Senior Regional Operations Director

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