Italian-Speaking Cybersecurity Customer Experts

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7chmk8

Italian‐Speaking Cybersecurity Customer Experts Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione. About Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world‐class organisations across the continent. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we pride ourselves on delivering a seamless, supportive, and fully managed candidate experience. At Mercier Consultancy Group, we don't just find you a job — we help you build a career you're proud of. Job Overview We are currently seeking driven and knowledgeable Italian‐speaking Cybersecurity Customer Experts to join a prestigious technology client based on‐site in Athens, Greece. This exciting Italian‐speaking Cybersecurity Customer Experts position in Greece places you at the forefront of digital security,



where you will serve as the primary point of contact for Italian‐speaking clients navigating complex cybersecurity challenges. If you are passionate about technology, fluent in Italian, and eager to advance your career in one of the world's fastest‐growing industries, this opportunity was designed for you. Key Responsibilities Provide expert‐level customer support to Italian‐speaking clients regarding cybersecurity products, services, and incidents via phone, email, and live chat Diagnose and troubleshoot cybersecurity‐related issues, including threats, vulnerabilities, account breaches, and software malfunctions, delivering timely and accurate resolutions Guide clients through security protocols, best practices, and threat mitigation strategies in a clear and professional manner Document all customer interactions, technical findings, and case resolutions accurately within the internal CRM and ticketing systems Escalate complex or hi

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7chmk8