Customer Development Manager Food Bakery
Pubblicato il 09-08-2026 - Caldic in Bardi
Job Overview
To strengthen our Italian Food Ingredients sales team, we are looking for an experienced Customer Development Manager specialized in the bakery market.
Location & Work Arrangement
Location: Origgio, Italia
Work Arrangement: Hybrid
About The Role
The Customer Development Manager is responsible for direct commercial sales activities for A, B and C1 customers and maintaining and expanding relationships with customers and prospects.
The role reports directly to the Commercial Director Food.
Responsibilities
Accountable for Sales Revenue and Material Margin for selected customers (A, B and C1).
Set strategies and targets for long?term growth of A, B and C1 customers in sub?segment.
Responsible for prices and quotation for own customer pool.
Ensure the promotion and sales of the whole Caldic offers (build a balanced portfolio of initiatives).
Ownership of customers for selected accounts incl.
lead generation, initial customer contact, customer visits, contract management (incl. negotiations and quotations) and deal closure.
Responsible for elaborating and following account planning for key customers (e.g., A1).
Plan and forecast segment sales in joint meetings with marketing, share information with supply chain.
Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers.
Decision Rights
Influence individual (end) customer pricing.
Influence account plans.
Key Performance Indicators
Material margin and revenue (growth)
Generation and follow up of opportunities (number, MM value, success rate)
CRM adoption
Number of customer visits
Minimum number of buying customers
Extension % share of wallet customers
Number of new products (sales and promotion)
Compile and register product customer potentials (market intelligence)
Average sale per customer
Rate of lost customers
Quality of account plan and other management information
Skills & Competencies
Customer Focus
Entrepreneurship
Negotiating
Market Orientation
Networking
Perseverance
Problem Analysis
Result Focused
Knowledge / Skills & Experience
Bachelor degree in Food Science
Minimum 15 years relevant commercial experience in the sector
Relevant technical knowledge
Good knowledge of English spoken and written
Knowledge of ERP and CRM systems
Communication skills
Commercial and financial awareness
Professional/technical expertise
Conditions of Employment and Benefits
We offer a challenging position in a successful, multinational company, a position in a team, working on Caldic's strategic growth pillars, an inspiring working atmosphere in a stable company.
The offer includes laptop, smartphone, a company car with fuel cards and Telepass, a yearly bonus plan, a pension plan, accident insurance, health insurance cover for you and your family, and meal vouchers.
The annual base gross salary range is €42,500 to €60,000 (13 monthly salaries) + premio.
Final salary will be determined by experience, competencies, and alignment with the responsibilities of the role within our internal compensation structure.
Yearly bonus plan: 15% of 12 monthly salaries.
Equal Opportunity Employer
Caldic celebrates diversity and is committed to fostering an inclusive work environment.
We do not discriminate on the basis of race, religion, gender, or any other characteristic.
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