Information Technology Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cihgs

We are currently looking for a DSS L1 (Desktop Support Services – Level 1) professional to join our team on an on?site support role.
Scorra verso il basso per una panoramica approfondita di questo lavoro e dei requisiti per i candidati.
Invii la sua candidatura facendo clic sul pulsante "Candidati".
Work Mode: On?Site
Employment Type: B2B/ Freelance Contract
Location: San Donato Milanese, Italy
Job Responsibilities:
Provide Level 1 desktop support for hardware, software, and network-related issues
Troubleshoot Windows OS, MS Office, Outlook, and standard business applications
Install, configure, and maintain desktops, laptops, and peripheral devices
Support printers, scanners, and other end?user equipment




Handle password resets and basic Active Directory tasks
Configure email accounts and assist with VPN connectivity
Log, track, and update incidents in the ticketing system
Escalate complex technical issues to Level 2/Level 3 teams
Ensure timely resolution in line with SLA requirements
xysqume
Required Skills & Experience:
1–3 years of experience in Desktop Support / IT Support
Strong knowledge of Windows ***** environment
Basic understanding of networking concepts (IP, DNS, DHCP)
Experience with Active Directory and user
#J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cihgs