Sr. Sales Ops Manager, EU, Amazon Shipping
Pubblicato il 11-08-2026 - Amazon in Milano
Description
Amazon Shipping is building Europe's next-generation logistics network for external shippers, scaling rapidly across the UK, Italy, Spain, and France. We are looking for a Senior Sales Operations Manager to drive commercial excellence across our EU business, owning a critical workstream within a newly scaled Sales Ops function.
Description
Amazon Shipping is building Europe's next-generation logistics network for external shippers, scaling rapidly across the UK, Italy, Spain, and France. We are looking for a Senior Sales Operations Manager to drive commercial excellence across our EU business, owning a critical workstream within a newly scaled Sales Ops function.
This is a high-ownership individual contributor role. You will sit at the intersection of commercial strategy and operational execution, partnering with BD leaders across four geographies, Operations, Product, Marketing, and Finance to turn commercial priorities into measurable outcomes. Depending on business need, your focus area will be one of: commercial enablement and onboarding, sales acceleration and campaign execution, reporting and analytics, or tooling and process improvement.
EU PAY TRANSPARENCY TAGLINE
The applicable collective agreement for this role is CBA for employees of Logistics, Delivery and Shipping Sector. The position is classified at level quadro or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy - minimum of 61,700 euros gross annually.
Key job responsibilities
- Own a defined vertical within EU Sales Operations end-to-end, setting the roadmap, defining success metrics, and delivering against quarterly goals
- Partner with commercial leaders across UK, IT, ES,
and FR to translate strategic priorities into operational execution plans with clear KPIs
- Design and improve scalable cross-functional processes that reduce friction, increase commercial velocity, and support profitable growth
- Work with CRM, tooling, and data teams to build and maintain the operational infrastructure that underpins commercial execution
- Drive cross-geo standardisation where it creates leverage, adapting for local market requirements where necessary
- Own and report on performance metrics for your vertical, surfacing insights and recommendations to senior leadership
- Coordinate cross-functionally with Operations, Product, Finance, and Marketing to ensure commercial readiness and alignment
- Partner with US Sales Ops to align on WW standards and share best practices
A day in the life
You spend time between strategic planning (defining what needs to happen this quarter to hit commercial targets), process design (building scalable frameworks that the BD org can rely on), and operational delivery (unblocking real-time issues, coordinating across teams, and executing directly). Your stakeholders include BD leaders in four countries, Account Management, Operations, Product, and the US Sales Ops team. You thrive in ambiguity, operate with minimal direction, and are energised by building structure where it doesn't yet exist.
About The Team
EU Sales Operations enables commercial excellence for Amazon Shipping across four European geographies. The team drives strategic planning, CRM and sales tooling, reporting and analytics, commercial process optimisation, onboarding and enablement, and commercial acceleration. We value ownership, pace, and pragmatism. This is an opportunity to shape a function in a high-growth business with significant scope to define how Sales Ops operates across EU.
Basic Qualifications
- Experience in sales operations or equivalent
- Experience working cross functionally to implement and optimize workflows
- Experience with sales CRM tools such as Salesforce or similar software
- Bachelor's degree in Business, Economics, Marketing, Advertising, Statistics, Engineering or related field
Preferred Qualifications
- Experience presenting to senior leadership
- Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
- Experience working with global cross-functional teams
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
- Experience collecting, analyzing, and utilizing data to drive process and system improvements
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience with end-to-end project management
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.
Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills and competencies, and an additional estimate consult. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.
Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.
In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.
Milan, ITA - 61,700.00 EUR Annually
Company - Amazon Italia Transport Srl - E54
Job ID: A
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