Operations Lead - Via Roma, Florence
Pubblicato il 11-08-2026 - Altro in Firenze
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.
Operations Leader
Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps
Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management
Champion strong visual standards for the sales floor
Support a safe work environment and efficient operation through strong stockroom standards and processes
Business Leader
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies
Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
People Leader
Leads by example and inspires staff in daily operations and guest experience.
Directly oversee the Operations Associates; responsible for recruitment and development of talent
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Business Partner
Collaborate with Visual Lead to ensure cross‑functional training, and Sales & Service Lead to ensure the business is well‑executed
Execute company‑level operations‑focused directives, projects and initiatives, in partnership with the Operations & Visual Manager (e.g. from the SCC)
Operations Lead Qualifications
Prior work experience in a client‑centric, sales environment
Values feedback, receptive to receiving feedback and eager to provide
Self‑motivated with a desire to achieve results and excel individually, and as a team
Excellent interpersonal and written communication skills
Aligns with and embodies ALO's Guiding Principles
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift,
bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Proof of right to live and work in country from start of employment
Operations Lead Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full‑time employees to be available for opening, closing and weekend shifts, which may be subject to change. All employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.
Diversity and Inclusion Statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process Adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing (email hidden) . We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
For CA residents, Job Applicant Privacy PolicyHERE.
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