Field Services Coordinator (12 Month Contract) - Ferrara, Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cj7bp

ph3Field Services Coordinator (12 Month Contract) – Ferrara, Italy /h3 h3Overview /h3 pGeotab is a global leader in IoT and connected transportation and a certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and to increase the safety and sustainability of our communities. /p pGeotab advances security, connects commercial vehicles to the internet and provides web-based analytics to help customers better manage their fleets. Our open platform and Geotab Marketplace ® offer hundreds of third-party solutions to automate operations by integrating vehicle data with other data assets. Processing billions of data points daily, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets, reduce fuel consumption, enhance driver safety and achieve strong regulatory compliance. /p pWe’re growing our team and looking for people who are passionate, think differently and want to make an impact. Geotabers thrive in a fast-paced, ever-changing environment and are ready to take on new tasks and activities—sometimes beyond the initial job description. Join us for a fulfilling career with opportunities to innovate, a great benefits package, and an inclusive work culture. To learn more about Geotab culture, visit our blog and follow us @InsideGeotab on Instagram. /p h3Who you are /h3 pGeotab is seeking a Field Services Coordinator who will support operations across multiple European markets. If you love technology and want to join an industry leader, we’d love to hear from you! /p h3What you'll do /h3 ul liCoordinate and schedule field service activities (installations, maintenance, rip and replace) across assigned market(s). /li liAct as the primary point of contact between field technicians, customers, and internal teams. /li liManage service requests, work orders,



and ensure timely completion of field operations. /li liTrack and report on service KPIs, SLAs, and field performance metrics. /li liMaintain accurate records in internal systems. /li liCollaborate with other teams (logistics, sales, training, customer success) to ensure a smooth and successful customer experience. /li liSupport coordination of third-party service partners and subcontractors. /li liIdentify process improvements to increase field service efficiency and customer satisfaction. /li liEscalate technical issues to engineering or product teams as needed. /li liEnsure compliance with local regulations, health safety standards, and company policies. /li /ul h3What you'll bring to this role /h3 ul liExceptional verbal and written fluency in English and Italian is required, with professional-level proficiency in French strongly preferred. /li li2+ years of experience in field service coordination, logistics, operations, or a related technical coordination role. /li liExperience in telematics, fleet management, automotive, IoT, or a related technology sector is a strong asset. /li liPost-secondary education in a technical, logistics, or business-related field (or equivalent experience). /li liFamiliarity with vehicle electrical systems and hardware installation processes. /li liAbility to read and interpret technical documentation and installation guides. /li liProficiency with service management platforms.



/li liComfortable using data and reporting tools to track service performance. /li liComfortable integrating AI usage in daily duties. /li liExceptional organizational and time management skills — ability to manage multiple priorities across different markets and time zones. /li liStrong communication skills — able to coordinate effectively with diverse, cross-functional, and multicultural teams. /li liDetail-oriented with a proactive, solution-driven mindset. /li liAbility to work autonomously in a fast-paced, remote environment. /li liCustomer-centric approach with a strong sense of accountability. /li /ul h3How we work /h3 pGeotab has adopted a flexible hybrid working model with systems, programs and policies to support both in-person and virtual work. You are welcome to come into our offices as often as you like. When working from home, a reliable internet connection is required. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees is a top priority. We encourage work-life balance and maintain a vibrant Geotab culture with online social events and collaboration spaces. /p h3Equal Opportunity /h3 pWe believe that diversity is fundamental to our future growth and progress. Geotab encourages applications from all qualified individuals and is committed to accommodating people with disabilities during the recruitment and assessment processes and throughout employment. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion and accommodation policies, please contact us at By submitting a job application to Geotab Inc. or its affiliates, you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cj7bp