Key Customer Manager
Pubblicato il 11-08-2026 - Intuitive Surgical in Milano
ph3Company Description /h3 pIt started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do atbIntuitive /b. As a global leader inbrobotic-assisted surgery /bandbminimally invasive care /b, our technologies—like thebda Vinci surgical system /bandbIon /b—have transformed how care is delivered for millions of patients worldwide. /p pWe’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. /p pThe problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. /p pIf you’re ready to contribute to something bigger than yourself and helpbtransform the future of healthcare /b, you’ll find your purpose here. /p h3Job Description /h3 pThe da Vinci Key Accounts Manager plays a critical role in building and developing the installed base ofda Vinci Surgical Systems within IDNs. The major responsibilities are to diagnose and provide training, sales and marketing plan in order to sell, develop and manage champions throughout a health system. This includes surgeons, hospital executives, finance, physician and corporate executives. The objective is to grow both the clinical and capital business across a health system. This responsibility will require an individual able to master and teach all aspects of the clinical and capital sales process, and be able to work throughout all levels of the company. /p pbRoles and Responsibilities: /b /p ul liDiagnose,
build plans and execute plans in order to sell system within the listed accounts in working with Sales Directors /li liDevelop and sell advanced clinical pathways to enable surgeons to adopt da Vinci and improve patient outcomes /li liManage and follow up with customers on regional pricing, program and capital initiatives /li liOversee local and regional level academic training of residents in targeted accounts within IDNs in working with clinical, marketing and training team /li liCollaborate with market access, Government affairs and other key Ecosystem support team members to expand access of da Vinci technology at local and regional levels /li liConduct clinical and economic value analysis (QTIs) in working with surgeons and hospitals /li liDevelop and execute regional commercial strategy at local and country levels /li liCreate and execute market-wide strategies for all specialties /li liMake executive presentations at local and corporate level /li liEventually teach all aspects of clinical and capital sales process /li liNegotiate local and group sales /li liManage the development and implementation of local, regional and national sales campaigns /li liDevelop and expand key surgeons/customer relationships /li liPlan weekly and quarterly sales activities in support of sales goals /li liTravel extensively to customer sites (2-4 days weekly with 50+% travel) and company meetingsbr/ /li /ul h3Qualifications /h3 pbRequired Knowledge, Skills, and Experience: /b /p ul li7+ Medical sales experience /li liKnowledge of the major regional and national healthcare groups /li liExcellent communication and interpersonal skills /li liClinical and Capital medical equipment sales experience /li liExperience in selling new technologies and in Sales Management /li /ul h3Additional Information /h3 pIntuitive is an Equal Employment Opportunity Employer.
We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. /p pWe will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. /p pU.S. Export Controls Disclaimer:In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. /p pCertain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). /p pFor any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. /p pThis position may be filled at a different job level than listed here dependingbr/business need and/or on the selected candidate’s experience, knowledge and skills.br/Compensation will be based primarily on the job level at which the role is filled and thebr/candidate’s qualifications, consistent with applicable law. /p /p #J-18808-Ljbffr