pstrongAbout Philipp Plein /strong /ppstrongPhilipp Plein /strong is a globally recognized luxury fashion brand renowned for its bold creativity, distinctive designs, and uncompromising approach to luxury.
We are looking for passionate, energetic, and customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering an exceptional luxury shopping experience.
/ppstrongJob Description /strong /ppYou will join the boutique of a prestigious international luxury brand located in the heart of Milan, specializing in both men's and women's ready-to-wear collections.
/ppstrongKey Responsibilities /strong /pulliDeliver an outstanding personalized shopping experience through luxury client advising.
/liliWelcome customers and provide exceptional service while building long-lasting client relationships.
/liliDrive client loyalty through effective clienteling, CRM management, and engaging storytelling of products and collections.
/liliManage cash register operations and contribute to the growth of the boutique's client portfolio through customer retention initiatives.
/liliSupport stockroom operations, ensuring efficient inventory management, organization, replenishment, and adherence to brand standards.
/liliDemonstrate familiarity with omnichannel retail by assisting with online orders, shipping activities, and client requests across digital sales channels, including platforms such as Farfetch,

ensuring a seamless customer experience between online and in-store services.
/liliMaintain the boutique's visual standards and ensure an impeccable presentation of the sales floor and stock areas.
/li /ulpstrongProfile /strong /ppstrongRequirements /strong /pullistrongMinimum of 3 years' experience /strong as a Client Advisor or Sales Associate within the luxury retail sector, with a strong background in personalized client service.
/liliProven ability to build customer loyalty and establish long-term client relationships.
/liliExcellent presentation, positive attitude, and a strong team-player mindset.
/lilistrongFluent in English is essential.
Knowledge of Russian, Chinese (Mandarin), or Arabic (or other) is considered a strong advantage.
/strong /liliPassion for luxury fashion with a proactive, energetic, and sales-driven approach.
/liliExperience working with CRM systems and omnichannel retail environments is highly desirable.
/li /ulpstrongWorking Hours /strong /pulliFull-time (40 hours per week).
/liliRotating shifts from Monday to Sunday.
/li /ulpstrongEmployment Offer /strong /pulliDirect employment with the company.
/liliThe type of contract and overall compensation package will be evaluated based on the candidate's experience, seniority, and overall profile.
/liliBenefits include: /lili€8 daily meal vouchers.
/liliPerformance-based incentive scheme.
/li /ulpstrongLocation /strong /ppMilan City Centre, Italy.
/ppbr/ppsend your cv: /p

Client Advisor – Luxury Fashion Boutique

Addetto qualità - €30.000 all'anno

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