Brand Insights Manager

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ph3About the Role /h3 pThe Brand Insights Manager has the mission to deliver insightful data to our high-service customers via the Launchmetrics products and services. Combining advanced industry knowledge (Fashion, Lifestyle Beauty) with data, the Brand Insights Manager will build and own customer relationships, acting as a trusted partner for our customers to provide data-driven recommendations and support their initiatives to drive their marketing and communication strategy. /p h3What You’ll Do /h3 ul liUnderstand customers' marketing and communication goals to precisely scope their needs and priorities in terms of strategy and measurement. /li liBe accountable for its customers' portfolio, report on customer accounts’ health, and join regular account reviews with clients to ensure continuous communication around priorities, reporting, data, needs, and ultimately ensure renewals. /li liMaintain appropriate client contacts, documentation, reviews, reports, and risk in Salesforce and keep them up-to-date regularly. /li liDeliver customers’ reports analysis on time, be responsible for customer training, and proactively communicate product improvements and data updates. /li liCollect customer needs and share feedback around new KPIs and measurement analyses to internal teams, piloting new developments alongside customers. /li liIdentify opportunities for upsell and cross-sell, nurture them through handover to the sales team, and support the pre-sales process as a data and consulting expert. /li liBe an expert on platform functions and data to become a strategic advisor for clients, continuously driving value and ROI by connecting their goals to outcomes and developing relationships with multiple stakeholders and customer teams. /li liIdentify trends and patterns in datasets to build detailed and insightful reports,



utilizing quantitative and qualitative analyses to make recommendations around brand performance. /li liPresent actionable reports to customers, acting as a thought leader to make recommendations around their brand performance. /li liBe an expert and evangelist of Launchmetrics’ unique measurement methodology. /li /ul h3About You /h3 ul liMinimum 3 years experience with data analytics and management. /li liIntermediate Excel skills and appetite for analysis and writing data-driven insights. /li liConfident in leading presentations through storytelling to customers, engaging across different levels of their organization. /li liAbility to engage with a wide variety of team members at different levels. /li liStrong relationship building and influencing skills. /li liDemonstrate an ability to adapt to complex and changing environments. /li liStrong project management skills. /li liAbility to understand customers’ business challenges and needs. /li liDemonstrates innate curiosity and enthusiasm for doing new things in new ways. /li liDeals with issues constructively, seeking effective resolution and swift decision making. /li liPerceptive and sensitive to the needs and motivations of others. /li /ul pWe value diverse perspectives and recognize that skills and experiences can be gained in various ways. /p h3Benefits /h3 ul liAccess to growth and advancement possibilities, including a learning and development allowance. /li liA benefits package tailored to each location. /li liFlexible work arrangements and support for establishing a home office. /li /ul h3Our Commitment /h3 pLaunchmetrics is proud to be an bEqual Opportunity Employer /b building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ckooc