Italian-Speaking Customer Support Advisor (Remote Portugal)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ckr03

We are currently hiring Italian-speaking Customer Support Advisors for a leading international technology company based in Lisbon, Portugal. This is a great opportunity for candidates currently living in Italy who are interested in relocating to Portugal while working remotely from within the country.

Location: Lisbon, Portugal (remote within Portugal)

What We Offer

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Remote work based in Portugal

Relocation support package

Optional shared accommodation support for up to 12 months for international candidates (details discussed during interview process)

Optional free Portuguese classes and other activities around Lisbon

Responsibilities

Provide support to customers via phone, email, and chat

Assist users with product-related questions and technical issues





Deliver high-quality customer service with empathy and professionalism

Troubleshoot problems and find effective solutions

Maintain accurate records of customer interactions

Requirements

Fluency in Italian and good English level

Strong communication and problem-solving skills

Customer-oriented mindset

Tech-savvy and comfortable learning new systems

Previous customer service experience is a plus

Schedule

Monday to Saturday (rotational shifts) or Monday to Friday

08:00 – 19:00

2 days off per week (Sunday + 1 rotational day)

Schedules may vary depending on project available.

Please upload CV in English*

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ckr03