11 ago - Milano
Retail Search
ANNUNCIO N 2406TIPOLOGIA DI LAVORO
AZIENDA: Luxury
PUBBLICATO: 20/02/2025
CITTA': Milano
PROVINCIA: Milano (MI)
REGIONE: Lombardia
A PARTIRE DA: 20/02/2025
TIPO DI CONTRATTO:
POSIZIONE: HUMAN RESOURCES - Training Manager
RETRIBUZIONE ANNUA LORDA:
SETTORE DI APPARTENENZA: Human resources
DESCRIZIONE AZIENDA
On behalf of a luxury beauty&fragrances; company we are looking for a GLOBAL TRAINER.Mission & ResponsibilitiesThe Global Trainer is responsible for the implementation of the Training Program, creating offline and online strategical actions in line with HQ guidelines and ensuring excellent & innovative customer service to contribute to the market share evolution.
PROFILO DEL CANDIDATO IDEALE
As part of the Retail Excellence Team, the key responsibilities are:• Contribute to business development in cooperation with marketing and sales team• Adapts the training modules and be creative in inventing new way for training delivery• Maintain a strong continuous relationship, supervised by the Global Training Manager,
with local markets, supporting them in TTT sessions, Induction and implementation of the 360 activations in the local top stores• Deliver training programs in the classroom ww and allocate team resources • Liaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroom• Creation and implementation of Training Module • Overview the Masterclass project delivered in the most important key stores• Track field training actions• Be proactive in proposing actions to improve serviceRequirements• Experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus)• Experience in Blended Learning, Virtual Classroom, E-learning Platform• Experience in sales training in retail environment• Agility to work in a complex and global environment• Willing to travel WW
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