Customer Quality Engineer Junior (F/M/Diverse)
Pubblicato il 09-08-2026 - Experteer Italy in Montà
Customer Quality Engineer Junior (f/m/diverse)As a Customer Quality Engineer at PPG's Automotive organization, you serve as the primary interface between customers and operations to resolve quality concerns and drive improvements.
You lead RCA activities and coordinate cross-functional teams to implement CAPA.
You interact with major OEMs and travel about 30% across Europe, ensuring adherence to automotive quality standards.
You maintain and improve quality documentation and support audits.
You will shape prevention and continuous improvement initiatives that enhance customer satisfaction and operational excellence.
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international environment with ~30% travel
structured onboarding and training
opportunity to develop expertise in Automotive Customer Quality
strong interaction with Operations, Technical, Manufacturing and Commercial teams
career growth opportunities within a global industry leader
remote work on Flexible Fridays
Serve as the primary customer interface for quality concerns, claims and escalations
Manage customer line issues with traceability, investigation and resolution of complaints
Lead Root Cause Analysis (RCA) using structured problem-solving methods
Coordinate cross-functional teams including Manufacturing, Process Engineering, Technical Laboratory, Planning, Warehousing and Supply Chain
Develop, implement and monitor CAPA to eliminate recurring issues
Prepare and present customer reports (8D, A3, technical presentations, action plans)
Support customer audits, site visits and quality reviews
Ensure compliance with customer-specific requirements and automotive quality standards
Maintain and improve quality documentation (FMEA, Control Plans, risk mitigation)
Monitor quality KPIs and customer scorecards via portals
Promote continuous improvement initiatives focused xysqume on customer satisfaction and process optimization
Share lessons learned and best practices across the organization
Bachelor's or Master's Degree in Chemistry
Strong interest in automotive industry and customer-facing quality roles
Fluent English, written and spoken
Availability to travel ~30% across Europe
Strong analytical and problem-solving capabilities
Excellent communication and stakeholder management skills
As a Customer Quality Engineer at PPG's Automotive organization, you serve as the primary interface between customers and operations to reso
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