Senior Support Engineer
Pubblicato il 09-08-2026 - Np Group in Milano
Milan, Italy (Onsite)
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Long term freelance assignment
We're looking for an experiencedOnsite IT Support Engineerto provide Level 2 deskside support across end-user devices, network infrastructure and meeting room technologies.
Key responsibilities:Level 2 hardware and software support
Device deployments, imaging and hardware refresh
Smart Hands support for network, server and AV infrastructure
Troubleshooting laptops, desktops, printers and Teams Rooms
Office moves, asset management and end-user support
Coordinating with vendors and Global IT teams
Experience in onsite/deskside IT support
Strong Windows, hardware and Office xysqume 365 troubleshooting skills
Smart Hands experience with networking or infrastructure
Excellent customer service and communication skills
Experience supporting enterprise environments
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