In this role, you represent the business voice for tools and processes within your area of expertise, ensuring tool performance and prioritizing issues with key users.
You will drive process efficiency, support digital project deployment, and oversee GSI/ERP maintenance and evolution.
You'll train and mobilize the KU network, coordinate change activities, and manage crisis mitigation related to applications.
This position sits at the intersection of business needs and digital transformation, helping Alstom scale its process excellence in a fast-paced mobility context.
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Support process efficiency through methodology implementation and KPI monitoring
Specify and deploy digital projects in line with digital strategy and initiatives
Lead and support Key Users as Level-2 functional support and collect experience feedback

Ensure GSI/ERP maintenance and evolutions, manage key user community and coordinate releases
Coordinate crisis mitigation for operational issues, including communications and workaround strategies
Consolidate training materials, assess training needs, and organize sessions
Promote Methodologies deployment across M? experts and KU network via regular meetings
Degree in Engineering or equivalent
Basic xysqume knowledge of business analysis
Familiarity with IT tools
Understanding of industrial processes
Fluent English (written and spoken)
Interest in railway and service industries
Strong communication, adaptability, and teamwork
Positive attitude toward change and continuous learning
In this role, you represent the business voice for tools and prioriti...
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R: Method & Process Integration Expert

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