Field Reliability Engineer – Connected Services This position serves as the central technical contact point for resolving critical connectivity issues across vehicles, plants, and mobile platforms, combining deep system-level analysis with hands‑on debugging of onboard, off‑board, and OTA functions.
Working model: Hybrid
Responsibilities Investigate, debug, and perform root‑cause analysis on Connected Services issues, providing technical input to engineering and validation teams
Provide expert back‑up support to commissioning and test teams, ensuring correct setup of offboard systems, onboard platforms, and mobile applications
Debug fleet and press cars, support major vehicle deliveries in plants and tech centers, and oversee vehicle OTA update activities

Provide on‑the‑ground technical support during regional vehicle launches to ensure proper functionality of Connected Services
Stay continuously informed on architectural and technical developments across the end‑to‑end Connected Services solution
Qualifications Strong interest in technology, vehicle architecture, and diagnostics, with a hands‑on, curious mindset
Experience using vehicle data acquisition and analysis tools (e.g., DLT Viewer, CANalyzer)
Understanding of in‑vehicle network protocols (e.g., CAN), data communication standards (e.g., MQTT), and cloud platforms
Analytical, structured approach to fault isolation, root‑cause analysis, and issue reproduction
Ability to work independently across workshop, laboratory, and plant environments

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Field Reliability Engineer – Connected Services

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