Technical Support Engineer
Pubblicato il 11-08-2026 - BYD in La Spezia
Duties:
- Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.
- Address technical issues on‑site in a timely manner to ensure reliable operation and minimize downtime.
- Provide technical support to customers, answer questions about the equipment, and deliver necessary training.
- Collaborate closely with the technical support team and R&D; department to feedback on‑field issues and suggest improvements.
- Continuously follow up on customer after‑sales service requirements to improve customer satisfaction.
- Ensure compliance with local safety regulations and company safety standards when performing any on‑site work.
Requirements:
- In Electrical Engineering, Automation, Mechatronics, or related fields.
- At least 3 years of experience in the power industry or with high/low voltage systems,
with preference for those with energy storage experience.
- Hands‑on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.
- Solid understanding of electrical systems, particularly energy storage systems and their principles.
- Strong troubleshooting and problem‑solving skills, capable of working in high/low voltage environments.
- Excellent communication and customer service skills, able to work efficiently under pressure.
- Relevant electrical or high voltage operation certifications are preferred.
- Willingness to travel frequently and adapt to flexible working hours.
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