Field Service Engineer - Diagnostics & Life Science

11 ago - Milano
BioLegend

ppAs a Field Service Engineer, you'll be the technical face of Revvity across Italy, ensuring our cutting‑edge diagnostic and life science instruments deliver maximum value to customers. /p pYour expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide. /p pCollaborating closely with Sales, Applications, and Service teams across Europe, you'll contribute to Revvity's overall business performance and growth. /p h3KEY RESPONSIBILITIES /h3 h3Technical Service Delivery /h3 ul liDiagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Italian territory. /li liExecute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs. /li liManage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution. /li liProvide on‑site technical training and troubleshooting support to optimize instrument performance. /li /ul h3Collaboration Business Impact /h3 ul liPartner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities. /li liShare field insights with Product Management to support continuous improvement initiatives. /li /ul h3Operational Administrative Excellence /h3 ul liManage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements. /li liMaintain current technical documentation and ensure compliance with Quality Management System and safety standards. /li liAlign activities with departmental KPIs and performance targets. /li /ul h3REQUIRED QUALIFICATIONS EXPERIENCE /h3 h3Education /h3 ul liTechnical degree or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field.



/li /ul h3Experience /h3 ul liMinimum 5 years in field service engineering with proven ability to independently resolve complex technical issues. /li liHands‑on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic). /li liTrack record of successful preventive and corrective maintenance on sophisticated technical equipment. /li liAdvanced PC skills including Windows, networking, and laboratory information systems. /li /ul h3Technical Skills /h3 ul liStrong electronics background, preferably in high‑tech service environments. /li liUnderstanding of analytical and clinical instrument applications. /li liExperience with any Revvity portfolio instruments is a strong plus (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.). /li /ul h3Soft Skills Languages /h3 ul liExcellent communication and interpersonal skills with ability to interact professionally at all customer levels. /li liAutonomous, organized, and rigorous with strong team collaboration mindset. /li liFluent Italian and strong English skills (able to communicate effectively in technical discussions, write reports, and collaborate with international teams); additional languages are a plus. /li liValid driver's license and willingness to travel. /li /ul h3WHY JOIN REVVITY? /h3 ul libCompetitive Package /b: Attractive salary + performance premio + company car for business and personal use /li libComprehensive Benefits /b: Private health insurance, life insurance, and meal vouchers /li libCareer Growth /b: Continuous technical training, certifications, and clear progression paths in a global organization /li libBest‑in‑Class Tools /b: Latest technology (laptop, smartphone) and specialized service equipment /li libWork‑Life Balance /b: Flexible, autonomous role based in Valencia, Madrid or Barcelona with structured travel /li libMake an Impact /b: Support scientific breakthroughs in diagnostics and life sciences across Italy /li libStable Collaborative /b: Permanent position with a global leader and supportive European team culture /li /ul /p #J-18808-Ljbffr

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