Sales Support Specialist

11 ago - Modena
Fine Foods & Pharmaceuticals N.T.M.

ph3Position /h3 pSupport commercial and operational activities of the Sales team by ensuring the proper management of quotations, commercial documentation, customer orders, and internal coordination among different company functions, contributing to the efficiency of the sales process and customer satisfaction. /p h3Responsibilities and Activities /h3 ul liSupport the preparation of quotations, offers, and technical/commercial documentation. /li liMonitor commercial deadlines and support follow-up activities with customers and the Sales department. /li liManage and update customer master data, price lists, and commercial databases. /li liPrepare commercial reports, sales KPIs, and data analyses to support management activities. /li liCollaborate with the Finance department on administrative and documentation checks related to customer orders. /li liSupport the management of commercial non-conformities or customer-related operational issues. /li liEnsure proper filing and management of commercial and contractual documentation. /li liContribute to the continuous improvement of sales support and customer management processes.



/li /ul h3Requirements /h3 h3Technical Skills /h3 ul liDegree in Engineering, Economics, or Human Sciences. /li liKnowledge of sales processes and order management activities. /li liKnowledge of ERP systems and Microsoft Office applications, particularly Excel. /li liAbility to manage commercial documentation and reporting activities. /li liGood command of the English language. /li liData analysis and KPI monitoring skills. /liliFamiliarity with CRM systems and sales administration tools. /li /ul h3Soft Skills /h3 ul liPrecision and attention to detail. /li liOrganizational skills and ability to manage priorities. /li liCustomer- and service-oriented mindset. /li liOperational problem-solving skills. /li liStrong interpersonal and communication skills. /li liTeamworking and cross-functional collaboration. /li liProactive attitude and reliability. /li liAbility to work effectively in dynamic and multitasking environments. /li /ul /p #J-18808-Ljbffr

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