Assurance Networking&security Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cqz1o

**Role purpose**:
Provide to Vodafone Top Customers an excellent technical assistance. She/He will demonstrate learning capacities and a proactive approach towards new technologies and tools. **Key Accountabilities & Decision Ownership**: - Manage in first person all technical requests on Top Vodafone Customers
- E2E accountability on Customer for in life management (Incident, change and service requests)
- Problem management
- Customer Experience management
- SLAs accountability **Core competencies, knowledge and experience**: - Knowledge of Cyber Security fundamentals and tools
- Certification in Firewalling technologies (i.e. NSE2/4)
- Familiar with troubleshooting
- Knowledge of LAN protocols (DHCP, DHCP snooping, 802.1x etc) and segmentation (VLAN VxLAN etc)
- Flexible and open-mind attitude toward innovative services and new technologies
- Good communication skills (speaking and writing) **Must have technical / professional qualifications**: - Good English speaking, understanding and writing (at least B1)
- CCNP certification or equivalent
- Strong accountability and motivation
- Academic Background: Engineering Degree **Sede preferenziale: Milano**:

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cqz1o