Senior Associate, Implementation Services
Pubblicato il 11-08-2026 - FAST RETAILING CO. in Milano
Hours: Tempo pieno (40 hours per week). Flexibility: Fixed term (possibility of conversion into permanent). Includes night shifts, weekends, and public holidays.Key Responsibilities
- Monitoring and detecting suspicious activity to deter shoplifting and theft according to company protocol.
- Processing shoplifters in line with company protocol and UK law.
- Ensuring store remains safe by reporting hazards.
- Supporting accurate stock inventory and identifying discrepancies.
- Monitoring tills and money management procedures;
ensuring team members understand and follow company rules.
- Documenting and reporting security incidents, including accidents and thefts, according to company guidelines.
- Investigating potential violations of company policy or procedures by staff, ensuring fair and confidential handling.
- Working closely with store teams and management to promote a loss‑aware culture, educating team members on stock loss reduction and safety awareness.
- Monitoring deliveries, write‑offs, and product transfer procedures.
Training & Growth Opportunities
- On‑the‑job training to build customer service and store operation skills with hands‑on trainers.
- Classroom training to learn company values, history, and best practices.
- Digital learning tools to learn at your own pace and boost product knowledge and standards.
- Supportive culture with 4 promotion opportunities each year.
Requirements
- High standards of personal presentation, conduct, and behaviour.
- Demonstrates enthusiasm and passion for the UNIQLO brand.
- Team player who actively participates in team events.
- Initiative to resolve problems.
- Actively seeks information and feedback to improve own performance and development.
- Good interpersonal skills.
- Strong verbal and written communication skills.
- Basic knowledge of computer applications (e.G., Excel, Word, PowerPoint).
- Can remain flexible in line with business requirements, including nights and weekends.
- Able to work effectively under pressure.
- Can create an energetic atmosphere.
Benefits
- Promotion and pay increase opportunities every 3 months.
- Highly competitive compensation.
- Structured skill assessment, feedback, and personalized training plan.
- Inclusive, collaborative team environment.
Equal Employment Opportunity UNIQLO is an inclusive employer and welcomes applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.