After-sales Assistant & Office Operation Chi Siamo

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7csbom

**Vivo**, a Chinese multinational and global leader in the telecommunications and mobile technology sector, is looking for a reliable and proactive **After-Sales Assistant & Office Operation** to join its Italian office in Milan. About Us Vivo is a technology company with over 20 years of history, founded in Dongguan (China) and present in more than 60 countries. We develop smartphones, smart devices and digital services. With over **300 million active users worldwide** and a strong focus on innovation (more than **80% of our employees work in R&D;**), we rank **5th in the global smartphone market share**. In Europe, our team represents **over 15 different nationalities**. We value diversity and foster an inclusive environment where every individual can express their full potential. Key Responsibilities
- Manage customer requests in collaboration with HQ
- Communicate with internal departments to provide technical and commercial information
- Schedule service and maintenance appointments
- Support reporting activities and KPI monitoring
- Manage warranty and return processes
- Coordinate office supply orders and logistics
- Provide daily administrative and operational support
- Assist in organizing corporate events and staff activities **Requirements**: - **Bachelor’s Degree in Humanities, Economics,



or related fields** (mandatory)
- **Work experience in companies within the electronics/telecommunications sector** (mandatory)
- Fluent Italian (native or C2 level)
- Knowledge of **English and/or Chinese** → both preferred, at least one required
- Minimum 2 years of relevant work experience
- Good knowledge of Microsoft Office (Excel, Word, PowerPoint) Soft Skills
- Excellent communication and organizational skills
- Accuracy and attention to detail
- Proactivity and problem-solving attitude
- Flexibility and ability to work in multicultural teams What We Offer
- Contract under **CCNL Commercio**, with level and salary based on experience and **strong prospects of permanent employment**: - **Contract length**: 12 months
- Meal vouchers of €8/day
- Company equipment: laptop and mobile phone
- Working hours: full-time, Mon-Fri (9:00-18:00)
- Workplace**:Milan office (on-site, no remote work)**: - Dynamic and international environment with concrete opportunities for career growth
- **Access to a dedicated employee discount portal** **Job Types**: Full-time, Temporary, Contract, Permanent
Contract length: 12 months Pay: €24,000.00 - €28,000.00 per year

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7csbom