Vice President of Ecosystem Lead - Salesforce
Pubblicato il 12-08-2026 - Salesforce in Napoli
We are seeking a seasoned partner ecosystem strategist to serve as the Ecosystem Lead for the Global Life Sciences Activation & Adoption (A&A;) division
Sitting within the Partner Strategy & Compliance pillar, this role is the senior authority on SI partner health, capability, and compliance across the AFLS ecosystem — ensuring that every partner delivering Agentforce Life Sciences implementations is prepared, certified, and held to the highest delivery standards before they go live
You will define how SI partners engage with and deliver on AFLS — building the collaboration model, setting and enforcing compliance standards, and working closely with Partner Sales and Partner Success teams to maintain a capable, accountable, and high-performing global partner ecosystem
With a secondary mandate as one of the team’s external voices, you will also contribute to the thought leadership and industry presence that positions Salesforce as the definitive authority on AFLS implementation strategy
The right candidate will bring deep expertise in partner ecosystem strategy and a track record of holding global SI ecosystems to high delivery standards — combining strategic influence with the operational discipline to build and maintain a rigorous, scalable partner compliance and enablement function
Define the partner collaboration model, delivery expectations, and compliance standards for the AFLS SI ecosystem — establishing the bar that all partners must meet before and during AFLS implementations
Serve as the key point of contact with Partner Sales and Partner Success teams to communicate, enforce, and continuously refine partner standards across the global ecosystem
Support the design and execution of the partner enablement program — ensuring SI partners have access to the certifications, training, and implementation guidance required to deliver AFLS successfully
Track and report on partner compliance metrics and ecosystem health for the SVP and Steering Committee, in collaboration with the Program Manager
Serve as the senior escalation point for partner compliance failures and delivery standard violations — making timely, high-judgment decisions to protect implementation quality across the portfolio
Co-author thought leadership content with the SVP and pillar leads on AFLS implementation strategy and best practices; serve as one of the team’s external voices at industry events
Reporting line: Reports directly to the SVP, Global Life Sciences Activation & Adoption
Pod alignment: Senior lead of the Partner Strategy & Compliance pillar; people leader for the Ecosystem Manager
Collaboration:
Works closely with Partner Sales and Partner Success teams on ecosystem standards and enforcement; partners with the Product Engagement Lead on enablement curriculum design; coordinates with the Portfolio Strategy & Intelligence Lead on partner‑attributed account health trends; serves as a strategic peer to pillar leads across the GTM and Risk Mitigation pods
Directly protects NNAOV by ensuring SI partners deliver AFLS implementations to standard — reducing partner‑driven escalations and go‑live failures before they become costly account health events
Helps optimize team resource allocation by maintaining a deployment‑ready, compliance‑verified partner ecosystem that reduces the need for rescue interventions
Ensures all partner compliance and enablement activities are aligned to the team’s NNAOV growth objectives for the AFLS portfolio
SUCCESS METRICS (KEY SUCCESS OBJECTIVES — KSOS)
Partner Compliance — Scale SI partner compliance with AFLS delivery standards, certification requirements, and governance frameworks across the full active partner ecosystem
Ecosystem Delivery Quality — Reduce the rate of partner‑attributed account escalations by enforcing pre‑delivery compliance standards and maintaining a capable, deployment‑ready SI ecosystem
Enablement Reach — Drive measurable increases in partner certification completion rates and enablement program participation across the global SI ecosystem
External Presence — Contribute to at least 3 thought leadership outputs or industry event appearances per year, reinforcing Salesforce’s authority on AFLS implementation strategy
Benefits
Medical Care
Life Insurance
Retirement Savings
Employee Assistance Programs
With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Proven ability to influence and hold partners accountable through formal and informal channels — including Partner Sales, Partner Success, and executive escalation pathways
Deep expertise in defining and enforcing partner delivery standards, compliance frameworks, and collaboration models within a large, global SI ecosystem
Ability to collaborate cross‑functionally with Product and Curriculum teams to ensure enablement content reflects the current state of the platform and implementation best practices
Demonstrated experience designing and managing partner enablement programs — including certification tracks, implementation playbooks, and delivery readiness frameworks — that measurably improve ecosystem capability at scale
Proven track record of driving alignment across Sales, Customer Success, Partner, and Professional Services teams — without direct reporting authority — to execute on complex, multi‑stakeholder partner compliance programs
Skilled at building and sustaining trust with both internal teams and external partners, including navigating high‑stakes compliance conversations with maturity and authority
Experienced in tracking, synthesizing, and communicating partner compliance and ecosystem health data for SVP‑level and Steering Committee audiences
Able to translate complex ecosystem dynamics into clear, decision‑ready briefings and reports
Comfortable serving as an external voice for the organization — contributing to industry events, co‑authoring thought leadership content, and representing the team’s point of view on AFLS implementation strategy and best practices
Thrives in a dynamic environment and adapts partner compliance and enablement processes quickly as the ecosystem scales
Comfortable leveraging AI‑assisted productivity tools (such as Agentforce, Slack AI, Einstein Copilot, Gemini, or equivalent) to accelerate synthesis, partner tracking, and stakeholder communication
Internal Salesforce experience or hands‑on familiarity with the Salesforce platform and product suite is a strong plus
10+ years of experience in Partner Management, Ecosystem Strategy, or Alliance Management — preferably within the Enterprise Cloud or Life Sciences technology space
Proven track record designing and managing partner enablement programs that drive measurable improvements in ecosystem delivery quality and certification attainment
Demonstrated experience defining and enforcing partner delivery standards and compliance frameworks within a global SI or ISV ecosystem
Demonstrated experience producing executive‑ready reporting on partner compliance and ecosystem health for SVP‑level and Steering Committee audiences
Strong cross‑functional influence skills, with the ability to drive accountability across Partner Sales, Customer Success, and Professional Services without direct reporting authority
Experience representing an organization externally as a thought leader or industry speaker is a strong plus
Exceptional judgment and composure — able to serve as the senior escalation point for partner compliance failures with the maturity to navigate difficult conversations across internal and external stakeholders
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