Account specialist.
Pubblicato il 12-08-2026 - Bakelite in Varese
Posted Thursday, August 6, 2026 at 4:00 AM At Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between. With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands.
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Customer Account
Specialist (12 months fixed term contract)Join Our Team Are you passionate about delivering outstanding customer service and building strong customer relationships? We are looking for a Customer Account Specialist to join our Customer Service team. In this role, you will be the key link between our customers and internal teams, ensuring a seamless order-to-delivery experience while contributing to customer satisfaction and business success.
Manage customer orders throughout the entire order lifecycle Serve as the primary contact for customer inquiries related to orders, deliveries,
and order status Build andmaintainstrong customer relationships through proactive communication Support issue resolution andidentifysolutions to meet customer needs Maintain customer data and support customer onboarding activities Provide customers with updates on deliveries, forecasts, and supply-related matters Contribute to continuous improvement initiatives and team success Fluent German and English, both written and spoken is a must Experience in Customer Service, Customer Operations, Order Management, Supply Chain, or a similar field Bachelor's degree in Business Administration, Economics, International Business, Languages, or a related discipline is an advantage Customer-focused mindset with a proactive approach to problem solving SAP or ERP experience is an advantage Proficiencyin Microsoft Office, particularly Excel Be part of a dynamic international organization Work closely with customers and cross-functional teams Develop your skills in Customer Operationsand Supply Chain Take ownership and make a visible impact on customer experience and business performance Department: Customer Service / Supply Chain Working Model: Primarily office-based with one remote working day per week (Friday)