Growth-Oriented Service Desk Analyst - On-Site Lancaster

12 ago - Italia
JFC Staffing Companies

JFC Staffing Companies is seeking an experienced Service Desk Analyst to join a growing IT support team. This on-site role in Lancaster offers up to 65k plus premio potential and excellent benefits.

The ideal candidate will handle diverse user requests with strong technical troubleshooting and superb customer service. Key responsibilities include incident triage, collaboration with support teams, O365 and AD management, on-call rotation, and documentation of incidents from report to resolution.

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