10 ago - San Giovanni
Backroads Tour
## Operations Coordinator (Facility & Fleet Support – Tuscany Hub)Applylocations: Tuscany, Italytime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR # **Who You Are:**Do you love talking to people and have a passion for travel and being active outdoors?
Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own?
Do you have great attention to detail and you're comfortable working in a fast-paced environment?
If you answered yes to these three questions, we may have an opportunity for you!
**Job Title:** Operations Coordinator (Facility & Fleet Support – Tuscany Hub) **Location**: San Giovanni Valdarno, Tuscany, Italy **Reports To:** Operations Lead (Tuscany Hub)**Job Overview*** As a full-time Operations Coordinator (Facility & Fleet Support) at Backroads' Tuscany Hub, you will play a key role in executing the hands-on operational work that keeps our hub running efficiently.
* This role focuses on facility operations, warehouse execution, and fleet support, ensuring that our vans, trailers, equipment, and workspace are always operational and ready for use.
* You will work closely with the Unit Loads Coordinator and Fleet Coordinator, supporting critical activities such as van preparation, warehouse organization, Unit Load readiness, and facility maintenance.
* If you enjoy hands-on work, problem solving, and being at the center of operational execution in a dynamic environment, this role is a great fit.
**Key Responsibilities**Facility & Warehouse Operations* Maintain a clean, safe, and well-organized warehouse and operational spaces* Execute daily warehouse activities including staging, storage,
and material handling* Support warehouse organization and continuous improvements to layout and usability* Assist in maintaining proper storage standards for equipment and operational materialsFleet Operations Support (Hands-On)Perform hands-on fleet-related tasks, including:* Van racking and unracking* Trailer inspections and basic maintenance* Hitch adjustments and vehicle configurations* Support the onboarding of new vans:* Picking up vehicles* Coordinating decals application with external vendors* Installing racks and preparing vans for operational use* Ensure vehicles are physically ready and properly configured for Unit Loads and field operationsUnit Load Support* Assist with preparation and execution of Unit Loads* Support equipment staging, packing, and warehouse setup* Assist Field Staff during load days and ensure smooth execution* Ensure all materials are accessible, organized, and ready for transport* Facility Maintenance & Improvements* Perform small repairs and maintenance tasks using basic tools* Identify and address facility issues proactively* Support implementation of facility improvements and upgrades* Work with external contractors when needed for small projectsSeasonal Operations (EOSM & Peak Periods) Support End-of-Season Maintenance (EOSM), including:* Equipment handling and organization* Facility reset and preparation for the next season* Assist with seasonal transitions and operational readinessCollaboration & Team Support* Work closely with Operations Coordinators and OpX team to support daily operations* Contribute to a positive and efficient team environment* Provide flexible support across operational priorities as neededQualifications* Operations Experience: 1–3 years in warehouse, logistics, facility operations,
or similar hands-on roles preferred* Hands-On Skills: Comfortable with physical work, basic tools, and practical problem solving* Driving Skills: Valid driver's license; confident driving vans and handling trailers* Practical Mindset: Reliable, proactive, and solution-oriented when facing operational challenges* Organization: Able to manage tasks, keep spaces organized, and maintain operational standards* Communication: Fluent English required; Fluent Italian preferred* Physical Requirements: Able to lift up to 50 lbs and perform physically demanding tasks**About Backroads:**At Backroads we're passionate about connecting our guests with so many of the most beautiful places in the world.
We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience.
We travel on land as well as by small luxury ships on active river and ocean cruises.
Our trips are for all ages – including dedicated itineraries just for families.
We are known for our unwavering attention to quality.
We have a dynamic work environment and a strong company culture.
**Why Backroads:**At Backroads, we value every single member of our staff, and we're proud to offer a dynamic work environment that enables growth.
Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet.
A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified.
No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences.Backroads is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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