Technical Service Representative
Pubblicato il 10-08-2026 - SoTalent in Lazio
pstrongTechnical Service Representative – Aluminium Coatings /strong /ppA leading company in the aluminium manufacturing and processing sector is seeking an experienced strongTechnical Service Representative /strong to support customer technical requirements, product development, quality improvement, and innovation.
/ppKey Responsibilities /pulliLead the development, negotiation, and ongoing management of customer technical specifications.
/liliSupport product development, qualification, validation, and continuous improvement, including metallurgical characteristics, coating systems, and surface properties.
/liliAct as the primary technical contact for customers regarding product performance, quality, and technical requirements.
/liliLead technical projects and product improvement initiatives, translating market trends, customer feedback, and commercial opportunities into innovative solutions.
/liliEnsure consistent product performance across different metal supply sources.
/liliCoordinate the qualification and monitoring of coating systems, paint suppliers, and chemical products, ensuring regulatory compliance, sustainability, and supply continuity.
/liliCollaborate closely with Operations, Quality, RD, Supply Chain, and Commercial teams to understand and meet customer expectations.
/liliLead quality issue resolution, including customer complaints, Root Cause Analysis, 8D investigations, and implementation of sustainable corrective actions.
/liliSupport Master Data Management and related technical and administrative activities for customers and products.
/liliIdentify and develop new business opportunities through technical innovation and strategic customer engagement.
/li /ulpRequirements /pulliMaster's degree in Materials Engineering, Chemical Engineering, Industrial Engineering, Metallurgy, or a related technical/scientific discipline.
/liliAt least 5 years of experience in an industrial or manufacturing environment, preferably involving continuous production processes.
/liliPrevious experience in a customer-facing technical, product development, quality, or process engineering role.
/liliStrong knowledge of coil coating and coating technologies, including painting processes, surface treatments, and coating systems.
/liliIn-depth understanding of aluminium metallurgy and related manufacturing processes.
/liliFamiliarity with quality management methodologies, including Root Cause Analysis and 8D.
/liliNative-level Italian and excellent English communication skills.
/liliStrong collaboration, problem-solving, and customer-orientation skills.
/li /ulpCompensation /ppstrong€47,000–€52,000 gross annual salary + premio /strong /ppstrongCCNL Metalmeccanico – Level B2/B3 /strong /ppThis is an opportunity for an experienced technical professional to take a customer-facing role combining product expertise, quality, engineering, innovation, and commercial development within the aluminium manufacturing sector.
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