Group Itam Tool & Data Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cz14j

ppBTO Research is a bconsulting firm /b, part of the bRelatech Group /b, that has been supporting its clients in binnovative projects /b for over 15 years, ensuring a customized approach to meet market challenges.
/p pFounded in ****, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: bresearch /b andb innovation /b.
/p pThis journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in bProject Management /b, bDigital Transformation /b, bChange Management /b, bCybersecurity /b and bDigital Marketing /b.
/p pWe believe in the value of excellence and promote an environment where people can bgrow together /b, thanks to the contamination between different skills.
/p ul liEnsure the operational stability and governance of the IT Asset Management platform, supporting accurate and reliable asset data management.
/li liAct as the key point of coordination between the IT Asset Management team and the ServiceNow platform team for platform configuration, governance, and enhancements.
/li liOversee the administration and evolution of ServiceNow ITAM modules and CMDB structures to support IT asset lifecycle processes.
/li liEnsure data integrity, consistency, and completeness across asset records and related data structures.
/li liManage and monitor integrations between ServiceNow and enterprise systems to maintain aligned and synchronized asset data.
/li liSupport the development of reporting, dashboards, and performance indicators to enable transparency and informed decision-making.
/li liCollaborate with ITSM teams and other technology stakeholders to ensure alignment between processes, platforms, and data models.




/li liContribute to platform improvements, data governance initiatives, and the continuous optimization of ITAM capabilities.
/li liMinimum 5 years of experience in ServiceNow platform administration, IT Asset Management tools, or comparable enterprise platform environments.
/li liStrong familiarity with ServiceNow ITAM modules (HAM Pro, SAM Pro) and CMDB architecture and table management.
/li liExperience managing data integrations and synchronization across enterprise systems.
/li liWorking knowledge of IT service management processes and governance frameworks such as ITIL or ISO standards.
/li liStrong analytical thinking and technical problem-solving skills.
/li liExcellent communication and stakeholder coordination abilities.
/li liBachelor's degree in Information Technology, Computer Science, or a related discipline.
/li liNice to Have: ServiceNow certifications, such as Certified System Administrator (CSA) or Implementation Specialist.
/li li Where: The position is based in bMilan /b, with occasional business travel and the possibility of an exciting relocation opportunity to bLuxembourg /b.
?? /li /ul p What We Offer /p p? A dynamic, young, and fast-growing environment /p p Flexible thinking and working approaches /p p Hands-on experience in a stimulating, project-based context /p p Opportunities to learn from industry professionals /p p On-the-job training (and more) /p p? The chance to work on real projects with tangible impact /p pThe chance to work on real projects with tangible impact /p pWe believe in people, diversity, and meritocracy.
Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability.
For us, talent is a matter of energy, not labels.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cz14j