Sales Desk Manager

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ppBaierl Toyota /ppDrive Your Career Forward with Lithia Driveway /ppAt /ppDealership /ppL**** Baierl Toyota /ppBaierl Toyota /ppDrive Your Career Forward with Lithia Driveway /ppAt Lithia Driveway, we're powered by people and driven to deliver results.
As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company.
/ppWe are looking for a Sales Desk Manager to lead, develop, and inspire our customer-facing Sales team at Baierl Toyota.
This role is a key driver of performance, culture, and customer experience.
/ph3Why Join Our Team?
/h3pWe don't just offer jobs – we offer opportunities.
Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.
/ph3At Lithia Driveway, You'll Find /h3ulliReal opportunities for advancement across a national network /liliLeadership development and training through our internal learning programs /liliA high-performance culture that recognizes and rewards results /liliThe ability to influence store success and shape your team /li /ulh3What You'll Do /h3pThe Sales Desk Manager is responsible for driving the dealership's sales performance by managing deal structure, desking transactions, coaching sales consultants, and ensuring profitability while delivering an exceptional customer experience.
This role serves as a key leader within the sales department, partnering closely with the General Sales Manager, Finance Insurance team, and sales staff to maximize vehicle sales, gross profit, and customer satisfaction.
/pulliDesk and structure new and pre-owned vehicle deals to achieve sales and profitability objectives.
/liliWork directly with customers when needed to assist sales consultants in closing vehicle sales.
/liliReview and approve all sales transactions to ensure accuracy, compliance, and profitability.




/liliPartner with Finance Insurance Managers to maximize product penetration and customer satisfaction.
/liliMonitor and manage daily sales activity, lead performance, appointments, and showroom traffic.
/liliCoach, mentor, and develop sales consultants to improve closing ratios, gross profit, and customer experience scores.
/liliEnsure all CRM activities, prospect follow-up, and customer communications are completed effectively.
/liliAnalyze market conditions, inventory levels, and pricing strategies to remain competitive.
/liliCollaborate with leadership on inventory management, aging units, and sales forecasts.
/liliAssist with recruiting, onboarding, and training new sales team members.
/liliMaintain compliance with all dealership, OEM, state, and federal regulations.
/liliSupport achievement of departmental goals related to volume, gross profit, penetration rates, and customer satisfaction.
/liliAll other duties as assigned.
/li /ulh3What You'll Bring /h3ulli3+ years of automotive sales management experience in an OEM franchise dealership.
/liliProven success desking deals and driving profitable sales performance.
/liliStrong understanding of retail and lease transactions, lender guidelines, and FI processes.
/liliExperience leading, coaching, and developing sales professionals.
/liliProficiency with CRM systems, dealership management systems (DMS), and digital retailing tools.
/liliExcellent communication, negotiation, and customer-facing skills.
/liliStrong analytical and problem-solving abilities.
/liliValid driver's license with an acceptable driving record in your state of residence.




/li /ulh3Total Rewards /h3p$130,000 - $175,000/ Per Year; This is a performance based position eligible for a base/hourly offset with opportunities to earn commission and premio.
/ppActual pay offered may vary depending on skills, experience, job-related knowledge, and physical location.
Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
/ph3We offer a comprehensive benefits package designed to support you and your family, including: /h3ulliCompetitive pay /liliMedical, Dental and Vision Plans /liliPaid Holidays PTO /liliShort and Long-Term Disability /liliPaid Life Insurance /lili401(k) Retirement Plan /liliEmployee Stock Purchase Plan /liliLithia Learning Center /liliVehicle Purchase Discounts /liliWellness Programs /li /ulpAdditional information about our Total Rewards benefits can be reviewed on our careers site at /ph3About Us /h3pAt Lithia Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.
We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars.
We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
/ppHigh School graduate or equivalent, 18 years or older required.
We are a drug-free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
/ppReasonable accommodations may be made to enable individuals to perform the essential functions.
/p /p #J-*****-Ljbffr

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