Field Customer Service Engineer
Pubblicato il 12-08-2026 - SIG Combibloc in Parma
You may be our new Field Service Engineer Italy Key responsibilitiesInstalling and repairing filling and packaging machines, in field installationsCarrying out routine scheduled maintenance work and responding to equipment faultsDiagnosing breakdown problems and analyzing malfunctionsFitting new parts and making sure equipment is working correctlyDealing with emergencies, unplanned problems and repairsDocumenting all inspections, maintenance, service work, and submitting paperwork in a timely basisStudying blueprints, schematics, manuals, and other specifications to install/set up machines or machine upgradesConsulting with engineering personnel to resolve unusual problems in system operation and maintenanceAdvising management regarding customer satisfaction, product performance, and suggestions for improvementsComplying with and ensuring compliance with company health, safety and environmental policiesCoordinating service activities (planning & scheduling)You bring these skills, experience & educationVocational training as a mechatronics technician or electrician, knowledge of aseptic filling machinesBasic electric/electronic skillsAnalytical and structured way of thinking and actingStrong customer orientation and excellent communication skillsHigh level of commitment, motivation, willingness to learn, flexibility and willingness to work overtimeAbility to report in a structured mannerWillingness to travel (Italy, Europe)Good Italian and English language skills, written and spokenMinimum 5 years of experience in service/maintenance of automatic machines (mechanical, electric/electronic would be a plus)We offerCompetitive salary including compensation for overtime and travel expensesA crisis-proof job in the system-relevant food industryA permanent employment contractExtensive induction training, as well as good further training opportunities in the SIG Training CenterOpportunities for professional development40-hour work week26 days paid annual leave A company car,
also for private use, and a fuel cardModern work equipment: cell phone; laptop; i-PadVacation and Christmas bonuses / or other BonusesSIG competenciesWe are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Are you someone who can create new and better ways for the organization to be successful? We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. About SIGSIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange..