Junior HR Services Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7czsk0

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
As Junior HR Service Center Specialist you will be a HR representative, delivering high-quality support and guidance to Rockwell Automation employees, managers, and HR partners. You will be a primary contact for HR-related inquiries, ensuring resolution of requests while maintaining a focus on customer experience and process consistency. You will manage multiple HR processes and transactions across the employee lifecycle, providing guidance on HR policies, processes, and systems.
You will be part of an international and experienced HR team and you will work together with specialists in the business who value and promote diversity, equity, and inclusion.
You will work in hybrid model with office in Milan and report directly to HR Service Center Lead.
HR Service Delivery
Manage HR Processes (hire to retire) ensuring compliance with legal requirements and company policies, completion of required documentation, payroll input preparation and accurate employee records in Workday and SAP.
Manage country specific local processes, verifying requests and documentation and ensuring recording for payroll and compliance.
Resolve HR inquiries submitted through Workday Help accurately and within defined SLAs and quality standards,



to ensure positive employee experience.
Identify owner for out-of-scope inquiries received in Workday Help and connect with relevant service team to ensure smooth resolution.
Employee & Manager Support
Act as first point of contact providing clear guidance on HR policy and processes across core HR areas (e.g., hiring & onboarding, data changes, time & leave, separations, benefits, payroll, mobility etc.)
Coach on Workday navigation, process flows and required approvals and promote use of employee and manager self-service.
Service Quality & Compliance
Follow HR policies, SOPs, and country‑specific compliance requirements
Ensure accurate audit trails and proper documentation in cases and systems
Ensure data privacy, confidentiality, and compliance with local regulations
Workday & HR Technology
Partner with HR Systems on business process optimization in Workday and to leverage technology capabilities, also participating in system testing and identification of system and user interface issues.
Explore and increase knowledge on AI and automation tools.
Continuous Improvement (Operational Level)




~ Participate in HRSC initiatives aimed at improving service quality and efficiency, also supporting regional and global projects.

Minimum 1 year of experience working in HR.
Bachelor’s degree within HR, Business Administration or similar (or relevant experience, at least 1 year).
Language skills: Italian, fluent English verbal and writing.
Service-minded and focused on providing a great customer experience.
Work quality, with a dedicated focus on details and able to work well with deadlines.
Curious and continuous improvement mindset.
Knowledge of German, French or Danish.
Experience with HRIS systems (Workday, SAP).
Experience in international environment.
Our benefits package includes …
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
On-demand digital course library for professional development.
Employee Assistance Program.
and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. 14 of EU Regulation 2016⁄679 on data protection. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7czsk0