Head of People & Operations — Hybrid (Milan)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7czv81

Our goal is to significantly improve the healthcare sector in a completely new way: a software platform that transforms the daily lives of medical practices and patients.
Our vision is a Software as a Service to help digitalize the healthcare industry. We developed AlfaDocs, the first 100% all-in-one cloud platform for Patient Relationship & Practice Management.
We are looking for an experienced Head of HR & Administration (all genders) to lead our HR and Administration teams, currently consisting of 5 team members. The ideal candidate is someone who is capable of driving strategic initiatives while maintaining direct oversight of critical operational activities within their departments.
Responsibilities
Human Resources:

- Oversee and develop all HR processes, including recruitment, onboarding, employee development, and performance management across the organization
- Ensure the effective administration of payroll operations for Italy and Germany, setting standards and ensuring accuracy
- Management of employment contracts for Italy and Germany, establishing best practices and ensuring compliance
- Design and drive HR strategies that support and advance business goals and objectives
- Safeguard legal and policy compliance, proactively monitoring adherence to labor laws and internal regulations
- Champion initiatives focused on employee relations, engagement, and well-being, fostering a positive workplace culture
- Manage benefits administration and compensation strategies
- Lead the development and continuous improvement the training and development programs that promote leadership capability and employee growth





Administration

- Oversee and develop daily office operations (incl. Office Management & Accounting), ensuring a productive and efficient work environment
- Serve as a constructive sparring partner to our Teamlead Administration

Requirements

- Proven experience in a similar position in HR & Administration, preferably within a fast-growing company
- Strong leadership skills with experience managing and developing teams
- Experience in talent acquisition, employee engagement, and performance management
- In-depth knowledge of Italian labor law and GDPR
- Strong organizational and problem-solving abilities
- Ability to thrive in a dynamic, fast-paced environment
- Fluent in English and native-level Italian

Administrative Info

- Hybrid-setting: you would need to come to our office in Milan (near Milano Certosa) on a weekly basis (3 days per week).
- Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
- Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor.
- Start date: May/June 2026

Benefits

- Welfare bonus on a monthly basis
- Premio for paid English or German language courses.
- Training courses, books, workshops, and team-building activities for personal and professional growth.
- Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
- Team Building Budget
- Team Development Budget
- Regular company reunions (yearly meetups, Christmas dinner)
- Snacks and fruit are always available in the office, along with good beer at the end of the week.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7czv81