Forward Deployed Engineer
Pubblicato il 12-08-2026 - ChapsVision in Napoli
About ChapsVision & Sinequa
We build the enterprise platform for AI-powered search and agentic orchestration. The goal is straightforward: give every employee fast, governed access to the right information, in the right context, when they need it, with tight control over how AI uses it.
As part of the North America Professional Services team, you'll be the Forward Deployed Engineer (FDE) embedded on-site with one of our largest and most strategic customers, a global manufacturing leader running a multi-year co-innovation program to put agentic AI in the hands of its workforce at scale. It's a hybrid role: business lead and technical lead in one. You'll own the translation of the customer's priorities into Sinequa delivery, and of platform capability into outcomes its teams actually adopt. You'll build production-grade applications, help shape the platform roadmap from the field, and work across the customer's stakeholders, its embedded delivery team, and our R&D; group.
What Makes This Role Different
A lot of forward-deployed roles give you a set playbook and a rotating list of accounts. This one is set up differently.
You'll own a single flagship account from start to finish, building against real production data (drawings, specifications, parts, PLM) rather than demo environments. And because this is the deployment that shapes how we scale, what you work out here will become the blueprint for the next wave of strategic customers. The strongest parts of what you build can make their way into the core platform roadmap, so your field work reaches every customer we have.
You'll have real ownership of the account, with the platform, the R&D; relationships, and company resources behind you.
What You Will Do
- Embed with the customer: Sit on-site at the customer's headquarters, working day-to-day with its business stakeholders, its own program team, and technical leadership. You'll be the main point where account strategy and technical delivery come together.
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