Store Operation Assistant

12 ago - Roma
Burberry

Job Purpose

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back‑of‑house operations.

Responsibilities
- Responsible for all aspects of inventory control including receiving and handling stock orders from the hub or warehouse, ensuring accuracy of products received, and reporting any discrepancies.
- Supporting the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
- Keeping back‑of‑house tidy and compliant with Retail Operations and Standards.
- Performing quality control on all products at all times and reporting any issues to the store lead.
- Supporting after‑sales process (alterations, repairs, personalisation) to elevate the client experience.
- Ensuring all stockroom equipment is working and fully operational, raising any concerns through Ask Services immediately.




- Ad‑hoc administration including answering telephone calls, responding and liaising with customer service, stationery and supermarket orders, and general administrative tasks.
- Ad‑hoc requests by store management to support events, visual merchandising, stock taking, and other duties.

Personal Profile
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and in writing.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP desirable.
- Ability to work well in a team.
- Ability to work in a busy team environment.

Burberry is an Equal Opportunities Employer and, as such, treats all applications equally and recruits purely on the basis of skills and experience.

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