Parts Dealer Support Consultant

12 ago - Milano
Msx International

Job Description
40 hours per week, Monday–Friday

Turin, Italy
Are you passionate about the automotive industry? Do you enjoy coordinating complex processes, building strong stakeholder relationships, and ensuring excellent customer support? MSX has the opportunity for you
MSX is looking for a proactive and detail-oriented Parts Dealer Support Consultant to join our team in Turin.

As a Parts Dealer Support Consultant, you will support the end-to-end spare parts order management process, ensuring customer needs are met efficiently and on time.
Your key responsibilities will include:
 Managing orders from receipt through shipment and invoicing

 Monitoring order status and resolving issues that may cause delays

 Collaborating with Planning, Procurement, Distribution, and Sales teams

 Supporting dealers, customers, and internal stakeholders with parts-related requests

 Managing your customer portfolio and ensuring high service levels

Qualifications




We are looking for a customer-focused professional with strong organizational and communication skills who thrives in a fast-paced international environment.
You will also have:
 Bachelor's degree

 Fluent Italian and English language skills

 Good knowledge of Microsoft Office applications

 Strong attention to detail and ability to prioritize tasks

 Problem-solving mindset and team-oriented approach

 Excellent communication and relationship-building skills

 Previous experience in Customer Support, Order Management, or a similar role is an advantage

 Willingness to learn and develop professionally

Additional Information
At MSX, our employees are the driving force behind our success. We are committed to creating an inclusive and supportive workplace where our people can grow and thrive.
In joining MSX, you can enjoy:
 Competitive salary

 Company laptop and phone

 Career development opportunities in an international environment

 Supportive and collaborative team culture
Working Pattern
 40 hours

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